The Importance of Communication in Healthcare: Bedrock Healthcare at Home Leading the Way

Nov 14, 2023 | In The News

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Published November 14, 2023 in Express Healthcare Management by Somasetty Suresh

Effective communication within a care team is vital in providing quality healthcare. Unfortunately, many healthcare systems suffer from fragmented and disjointed communication, leading to detrimental effects on patient care. André Gomez, the executive vice president of Bedrock Healthcare at Home, experienced this firsthand during his early years in home health care. Recognizing the need for a solution, Bedrock Healthcare at Home was born.

Bedrock Healthcare at Home, a New Jersey-based company, offers a wide range of home-based care services to approximately 3,000 clients per year. Recognizing that healthcare is a team sport, Bedrock emphasizes the importance of collaboration among different healthcare professionals. While physicians play a crucial role as gatekeepers and quarterbacks, everyone’s input is valuable in providing comprehensive care. Furthermore, Bedrock believes that integrating technology and biology is the future of healthcare and medicine.

Investing in technology is one of Bedrock’s core principles. By utilizing technology, they aim to improve patient care, particularly for individuals with complex needs. Their goal is to continuously monitor and support patients, preventing readmissions and allowing seniors to thrive at home. This approach has proven successful, as Bedrock achieved a remarkable 2.1% readmission rate compared to the national average of 33%.

In addition to technology, Bedrock has made efficiency-driven changes to prioritize frontline workers’ focus on providing care. They have re-engineered their practice, removing bureaucratic obstacles and red tape that often burden clinicians. By streamlining administrative tasks, Bedrock allows clinicians to concentrate solely on their patients and enhance the bedside approach. This approach has fostered a positive company culture that values the human touch while embracing the benefits of technology.

Bedrock Healthcare at Home is leading the way in reshaping the healthcare industry. Their commitment to effective communication, technological advancements, and a patient-centered approach has resulted in improved outcomes and patient satisfaction. As healthcare continues to evolve, Bedrock is dedicated to creating a new reality by challenging the habits of yesterday and embracing the future of healthcare.

Frequently Asked Questions (FAQ)

1. What services does Bedrock Healthcare at Home offer?

Bedrock Healthcare at Home provides various home-based care services, including home health, private duty home care, therapy, population health, and more.

2. What is Bedrock’s approach to healthcare?

Bedrock emphasizes the importance of effective communication and collaboration among healthcare professionals. They believe in integrating technology and biology to improve patient care and outcomes.

3. How does Bedrock utilize technology?

Technology plays a crucial role in Bedrock’s approach. They utilize technology to continuously monitor and support patients, reducing readmission rates and allowing seniors to thrive at home.

4. What sets Bedrock apart from other healthcare providers?

Bedrock prioritizes frontline workers’ focus on providing care by streamlining administrative tasks and removing bureaucratic obstacles. This approach enhances the bedside approach and fosters a positive company culture.

5. What is Bedrock’s vision for the future of healthcare?

Bedrock aims to challenge outdated healthcare practices and create a new reality by embracing the power of technology while valuing the human touch. They believe in reshaping healthcare by driving innovation and improving patient outcomes.