WHY QUALITY CARE MATTERS

by Christina O'Leary | Oct 22, 2024 | Health

In healthcare, quality care isn’t just about treating symptoms; it’s about providing comprehensive, proactive care that keeps patients healthier in the long run. A key aspect of quality care is minimizing re-hospitalization rates, which is beneficial for patients and cost-effective for healthcare organizations. This focus aligns with the principles of Value-Based Care, a model that prioritizes patient outcomes over service volume, and Medicare’s shift toward rewarding quality care.

Why Reducing Re-Hospitalization Matters

1. Better Patient Outcomes
   Re-hospitalization can be a stressful and disruptive experience for patients and their families. Often, repeated hospital visits are a sign that patients’ needs weren’t fully addressed the first time. Quality care focuses on providing personalized treatment, follow-up, and ongoing support to help patients manage their health at home. This reduces the likelihood of complications, leads to faster recovery, and improves overall patient satisfaction.
2. Cost-Effectiveness for Healthcare Organizations
   Re-hospitalizations are not only detrimental to patient well-being but also costly for healthcare systems. The average cost of re-hospitalizing a patient can be over $15,000, depending on the condition. By investing in quality care, healthcare organizations can significantly reduce these costs, freeing up resources for preventive care, additional staffing, and technology upgrades. It’s a win-win scenario where financial resources are better allocated, leading to improved care standards and a healthier patient population.

What is Value-Based Care?

Value-Based Care is a healthcare delivery model that rewards providers for the quality of care they give to patients rather than the quantity of services rendered. Under this model, healthcare providers are incentivized to focus on long-term health outcomes, patient engagement, and preventive care, as opposed to short-term fixes.

Key Elements of Value-Based Care:

• Coordinated Care: Ensuring that all healthcare providers work together to deliver a seamless experience.
• Preventive Services: Emphasizing screenings, wellness checks, and early detection of health conditions.
• Chronic Care Management: Offering personalized care plans for managing chronic illnesses.
• Patient Engagement: Encouraging patients to be active participants in their healthcare through education, support, and easy access to medical advice.
• Follow-Up Care: Post-discharge check-ins to monitor recovery and prevent complications.

Medicare‘s Approach to Value-Based Care

Medicare has embraced the concept of Value-Based Care through several programs designed to improve patient care and reduce costs. These initiatives focus on outcome-based reimbursement, encouraging healthcare providers to offer services that prevent re-hospitalizations and improve quality of life.

What Medicare Covers Under Value-Based Care:

• Annual Wellness Visits: Coverage for yearly check-ups that focus on preventive health and personalized care planning.
• Chronic Care Management (CCM): Medicare supports services that help patients with two or more chronic conditions manage their health, including ongoing support, care coordination, and regular check-ins.
• Home Health Services: Medicare covers certain at-home services to help patients recover and manage their conditions, which reduces the need for re-hospitalization.
• Remote Patient Monitoring (RPM): Patients with chronic conditions can access digital tools for monitoring their health at home, with coverage for connected devices and telehealth consultations.
• Accountable Care Organizations (ACOs): These networks of healthcare providers work together to meet cost and quality goals, with a focus on preventive care and reducing re-hospitalizations.

How Quality Care Benefits Everyone

For Patients:

• Reduced hospital visits
• Better health outcomes
• Personalized and preventive care

For Healthcare Organizations:

• Lower operational costs
• Incentives for high-quality care
• Increased patient trust and satisfaction

For the Healthcare System:

• More sustainable model
• Shift from volume-based to quality-focused care
• Encourages innovation and better resource allocation

The Path Forward: The Bedrock Wellness Ecosystem—Putting Patients First

At Bedrock, we’re redefining what it means to provide quality care through our comprehensive Bedrock Wellness Ecosystem, which encompasses the Bedrock Care Management Program, Bedrock H.E.A.L.T.H., and other vital elements that prioritize patient well-being. Our aim is to reduce re-hospitalizations, empower patients, and deliver sustainable, high-quality care that aligns with Medicare’s Value-Based Care model.

Bedrock Care Management Program: Comprehensive Care Coordination

The Bedrock Care Management Program focuses on providing coordinated and personalized care for patients, particularly those with chronic conditions. We offer:

• Transitional Care Navigators (TCN): Experts who guide patients through every step of their healthcare journey, especially after a hospital discharge, to ensure a smooth and safe transition to home-based care.
• Advanced Care Planning (ACP): Helping patients and families make informed decisions about their health, preparing for potential changes in their medical needs.
• Chronic Care Management (CCM): Ongoing support for patients with chronic illnesses, minimizing complications and reducing the chances of hospital readmission.
• Remote Patient Monitoring (RPM): Using technology to monitor patient health in real time, identifying any concerning trends early to avoid emergencies.
• Telehealth Services: Providing patients with easy access to virtual consultations, ensuring they get the right care without needing to leave home.
• Behavioral Health Integration (BHI): Addressing mental and emotional health needs alongside physical health to provide holistic care.

By bringing together these essential services, Bedrock’s Care Management Program reduces the risk of re-hospitalizations, optimizes patient outcomes, and delivers truly integrated care.

Bedrock H.E.A.L.T.H.: A Holistic Approach to Wellness

The Bedrock H.E.A.L.T.H. initiative emphasizes a holistic approach to patient care, focusing on the whole person. Through Bedrock H.E.A.L.T.H., we’re creating an environment where patients have the tools, support, and guidance they need to thrive beyond traditional healthcare settings.

The Bedrock Wellness Ecosystem: A Patient-Centered Approach

The Bedrock Wellness Ecosystem integrates every element of our care philosophy, building a unified approach to healthcare that goes beyond symptom treatment:

• Preventive Care Focus: Emphasizing screenings, wellness programs, and lifestyle interventions that keep patients healthier for the long term.
• Patient Empowerment: Educating patients about their health, giving them control, and encouraging active participation in their care plans.
• Holistic Support: Addressing physical, emotional, and social well-being to create a comprehensive healthcare experience.
• 24/7 Accessibility: Providing round-the-clock access to healthcare navigation and support, making sure that patients always have a lifeline when they need it.
• Data-Driven Care: Utilizing data insights to personalize care, predict potential health issues, and adjust care plans based on real-time patient feedback.
• Seamless Integration: Streamlining healthcare delivery by merging all aspects of care—acute, chronic, home-based, and digital—into a cohesive system that minimizes redundancy and maximizes efficiency.

By delivering personalized, value-based care through the Bedrock Wellness Ecosystem, we’re not just reducing re-hospitalizations—we’re laying the foundation for a healthier future, where patients are empowered, supported, and well-cared for in every aspect of their health journey. The commitment to reducing re-hospitalization isn’t just about financial savings; it’s about ensuring a higher quality of life for patients, greater efficiency for providers, and a more sustainable healthcare model that benefits everyone involved. Bedrock is proud to be at the forefront of this transformation, building a model of care that puts patients first, every step of the way.

Written by – Christina O’Leary

Photo by – Natali_Mis