BEDROCK HEALTHCARE AT HOME STRENGTHENS ITS POSITION IN THE HEALTHCARE INDUSTRY WITH A STRATEGIC PARTNERSHIP WITH SUTHERLAND

BEDROCK HEALTHCARE AT HOME STRENGTHENS ITS POSITION IN THE HEALTHCARE INDUSTRY WITH A STRATEGIC PARTNERSHIP WITH SUTHERLAND

Reading Time: 2 minutes

EDISON, NJ, (December 5, 2023) – Bedrock Healthcare at Home, a leading provider of innovative healthcare solutions, is proud to announce its latest partnership with Sutherland, a renowned experience-led transformation company. This collaboration, reported by Kathleen Steele Gavin on December 7, 2023 in the Business Briefs section of McKnights Senior Living, represents a significant stride in Bedrock Healthcare at Home’s mission to provide exceptional and comprehensive healthcare services.

The partnership between Bedrock Healthcare at Home and Sutherland is a testament to both organizations’ commitment to enhancing patient care through the integration of advanced technology and industry expertise. By leveraging Sutherland’s extensive experience in business process optimization and Bedrock Healthcare at Home’s patient-centered approach, the partnership aims to drive impactful changes in the healthcare landscape.

“We are thrilled to join forces with Sutherland to further elevate our healthcare services and deliver a superior patient experience,” stated Dr. Andre Gomez, DPT, President and COO at Bedrock Healthcare at Home. “This partnership enables us to harness Sutherland’s operational excellence and technological capabilities to enhance our service delivery and optimize patient care.”

Through this collaboration, Bedrock Healthcare at Home and Sutherland seek to optimize operational efficiency, streamline processes, and improve the overall patient journey. The partnership aims to create a seamless and integrated healthcare experience, placing patient well-being at the forefront of every service provided.

“We are excited to partner with Bedrock Healthcare at Home to drive innovation and create a positive impact in the healthcare industry,” said Jordan Armstrong, Healthcare Practice Head at Sutherland. “By combining our global expertise in business process transformation with Bedrock Healthcare at Home’s dedication to patient care, we are confident that we can set new standards of excellence in healthcare services.”

This partnership embodies a shared vision to redefine healthcare services, streamline operations, and enhance the overall patient experience. Bedrock Healthcare at Home and Sutherland remain committed to fostering a healthcare ecosystem that is efficient, patient-centric, and technologically advanced.

About Sutherland: Sutherland is an experience-led digital transformation company, with offices in 14 countries across five continents. Our mission is to deliver exceptionally designed and engineered experiences for customers and employees across industries, including financial services, technology, healthcare, telecommunications, and logistics. For over 37 years, we have cared for our client’s customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.

About Bedrock Healthcare at Home: Bedrock Healthcare at Home is the leading provider of clinical & operational experts who are championing the digital transformation era, with only one goal in mind; to optimize the patient experience by navigating our patients through our healthcare ecosystem. With a focus on cutting-edge technology and evidence-based clinical services, Bedrock is committed to enhancing the lives of residents and empowering them to live their best lives. For more information about Bedrock Healthcare at Home, please visit www.bedrockhc.com.

 

BEDROCK HEALTHCARE AT HOME FORGES A STRATEGIC ALLIANCE WITH CLOUDSCALE365, DRIVING INNOVATION IN HEALTHCARE SERVICES

BEDROCK HEALTHCARE AT HOME FORGES A STRATEGIC ALLIANCE WITH CLOUDSCALE365, DRIVING INNOVATION IN HEALTHCARE SERVICES

Reading Time: 2 minutes

EDISON, NJ, (November 29, 2023) – Bedrock Healthcare At Home is pleased to announce its recent collaboration with CloudScale365, a cutting-edge technology provider. This partnership signals a significant milestone in Bedrock Healthcare At Home’s commitment to delivering high-quality and accessible healthcare solutions.

The alliance between Bedrock Healthcare At Home and CloudScale365 aims to enhance the technological infrastructure of healthcare services, optimizing operations and improving patient experiences. By integrating CloudScale365’s state-of-the-art cloud computing solutions with Bedrock Healthcare At Home’s patient-focused approach, this partnership is set to revolutionize the delivery of healthcare services.

“This collaboration marks an exciting chapter for Bedrock Healthcare At Home as we continue to strive for excellence in patient care,” said Dr. Andre Gomez, DPT, President and COO at Bedrock Healthcare At Home. “With CloudScale365’s innovative technological solutions, we are poised to create a more streamlined and efficient healthcare system, ensuring that our patients receive the best care possible.”

CloudScale365’s robust and scalable cloud computing technologies will enable Bedrock Healthcare At Home to optimize its operations, securely manage patient data, and deliver seamless healthcare services. This collaboration embodies a shared commitment to leveraging technology to provide personalized, efficient, and accessible healthcare services to patients across the region.

“We are thrilled to partner with Bedrock Healthcare At Home to transform and optimize healthcare services through our advanced cloud computing solutions,” said Patrick Hannon, CEO at CloudScale365. “By combining our technological expertise with Bedrock Healthcare At Home’s patient-centric approach, we aim to set new benchmarks in healthcare service delivery.”

This partnership exemplifies both organizations’ dedication to innovation and their shared mission to provide comprehensive, efficient, and reliable healthcare solutions. Bedrock Healthcare At Home and CloudScale365 are committed to driving positive change in the healthcare sector and delivering unparalleled services to their patients.

About CloudScale365: A trusted partner since 1996, CloudScale365 offers state-of-the-art managed IT services and cloud, hosting, security, and business continuity solutions. Backed by a 24/7/365 global help desk and experienced IT leaders, we’re here to solve your toughest IT challenges. Experts in cloud architecture and network cohesiveness, we’ve helped hundreds of SMEs determine the tools they need to enable remote work, become cyber-resilient, and embrace digital transformation with ease.

About Bedrock Healthcare at Home: Bedrock Healthcare at Home is the leading provider of clinical & operational experts who are championing the digital transformation era, with only one goal in mind; to optimize the patient experience by navigating our patients through our healthcare ecosystem. With a focus on cutting-edge technology and evidence-based clinical services, Bedrock is committed to enhancing the lives of residents and empowering them to live their best lives. For more information about Bedrock Healthcare at Home, please visit www.bedrockhc.com.

BEDROCK HEALTHCARE AT HOME JOINS FORCES WITH ABAX HEALTH, USHERING IN A NEW ERA OF HEALTHCARE INNOVATION

BEDROCK HEALTHCARE AT HOME JOINS FORCES WITH ABAX HEALTH, USHERING IN A NEW ERA OF HEALTHCARE INNOVATION

Reading Time: 2 minutes

Edison, NJ (November 22, 2023) – Bedrock Healthcare at Home proudly unveils its latest strategic collaboration with Abax Health, a leading AI powered clinical analytics and patient engagement company. This partnership marks a significant leap forward in redefining the landscape of modern healthcare and underlines Bedrock Healthcare at Home’s commitment to pioneering patient-centric care through comprehensive and cutting-edge solutions.

The synergy of Bedrock Healthcare at Home’s commitment to excellence and Abax Health’s industry-leading expertise is set to pave the way for an unparalleled healthcare experience. This collaboration is poised to introduce innovative technologies and streamlined methodologies that will streamline healthcare operations, optimize patient care and enhance overall wellness outcomes.

“We are thrilled to embark on this transformative journey with Abax Health, solidifying our mutual dedication to revolutionizing the healthcare domain,” stated Dr. Andre Gomez, DPT, President and COO at Bedrock Healthcare at Home. “Together, we aspire to set new benchmarks in patient care, ensuring that every individual receives the highest standard of compassionate and personalized healthcare services.”

“This collaboration epitomizes a shared vision to foster a healthcare ecosystem that is responsive, patient-centric, and technologically advanced, catering to the diverse needs of patients and healthcare providers alike,” said Scott Friesen, CEO of Abax Health. Through this partnership, Bedrock Healthcare at Home and Abax Health seek to establish a new paradigm in healthcare excellence, marked by a blend of advanced technology, innovation, care coordination, and efficiency.

About Abax Health: Abax Health is the leading clinical analytics and patient engagement company utilizing machine learning and AI driven technology to solve healthcare’s untapped revenue and patient access challenges. By integrating with our client’s EMR/PM solutions, Abax has Identified over $4 billion in untapped revenue/referrals, commonly referred to as network leakage.  Abax’s technology Identifies client’s open referrals, Quantifies the financial impact of those referrals and leverages our concierge patient access team to Act and engage the patient to get them scheduled for the care they need.  In addition, Abax provides outsourced and project-based services for client’s patient access staffing needs including – Scheduling, Registration, Insurance Verification, Authorization and Patient Estimation.  For more information about Abax Health and how we can help your healthcare institution, please visit our website at www.abaxhealth.com.

About Bedrock Healthcare at Home: Bedrock Healthcare at Home is the leading provider of clinical & operational experts who are championing the digital transformation era, with only one goal in mind; to optimize the patient experience by navigating our patients through our healthcare ecosystem. With a focus on cutting-edge technology and evidence-based clinical services, Bedrock is committed to enhancing the lives of residents and empowering them to live their best lives. For more information about Bedrock Healthcare at Home, please visit www.bedrockhc.com

The Importance of Communication in Healthcare: Bedrock Healthcare at Home Leading the Way

The Importance of Communication in Healthcare: Bedrock Healthcare at Home Leading the Way

Reading Time: 2 minutes

Published November 14, 2023 in Express Healthcare Management by Somasetty Suresh

Effective communication within a care team is vital in providing quality healthcare. Unfortunately, many healthcare systems suffer from fragmented and disjointed communication, leading to detrimental effects on patient care. André Gomez, the executive vice president of Bedrock Healthcare at Home, experienced this firsthand during his early years in home health care. Recognizing the need for a solution, Bedrock Healthcare at Home was born.

Bedrock Healthcare at Home, a New Jersey-based company, offers a wide range of home-based care services to approximately 3,000 clients per year. Recognizing that healthcare is a team sport, Bedrock emphasizes the importance of collaboration among different healthcare professionals. While physicians play a crucial role as gatekeepers and quarterbacks, everyone’s input is valuable in providing comprehensive care. Furthermore, Bedrock believes that integrating technology and biology is the future of healthcare and medicine.

Investing in technology is one of Bedrock’s core principles. By utilizing technology, they aim to improve patient care, particularly for individuals with complex needs. Their goal is to continuously monitor and support patients, preventing readmissions and allowing seniors to thrive at home. This approach has proven successful, as Bedrock achieved a remarkable 2.1% readmission rate compared to the national average of 33%.

In addition to technology, Bedrock has made efficiency-driven changes to prioritize frontline workers’ focus on providing care. They have re-engineered their practice, removing bureaucratic obstacles and red tape that often burden clinicians. By streamlining administrative tasks, Bedrock allows clinicians to concentrate solely on their patients and enhance the bedside approach. This approach has fostered a positive company culture that values the human touch while embracing the benefits of technology.

Bedrock Healthcare at Home is leading the way in reshaping the healthcare industry. Their commitment to effective communication, technological advancements, and a patient-centered approach has resulted in improved outcomes and patient satisfaction. As healthcare continues to evolve, Bedrock is dedicated to creating a new reality by challenging the habits of yesterday and embracing the future of healthcare.

Frequently Asked Questions (FAQ)

1. What services does Bedrock Healthcare at Home offer?

Bedrock Healthcare at Home provides various home-based care services, including home health, private duty home care, therapy, population health, and more.

2. What is Bedrock’s approach to healthcare?

Bedrock emphasizes the importance of effective communication and collaboration among healthcare professionals. They believe in integrating technology and biology to improve patient care and outcomes.

3. How does Bedrock utilize technology?

Technology plays a crucial role in Bedrock’s approach. They utilize technology to continuously monitor and support patients, reducing readmission rates and allowing seniors to thrive at home.

4. What sets Bedrock apart from other healthcare providers?

Bedrock prioritizes frontline workers’ focus on providing care by streamlining administrative tasks and removing bureaucratic obstacles. This approach enhances the bedside approach and fosters a positive company culture.

5. What is Bedrock’s vision for the future of healthcare?

Bedrock aims to challenge outdated healthcare practices and create a new reality by embracing the power of technology while valuing the human touch. They believe in reshaping healthcare by driving innovation and improving patient outcomes.

 

 

Bedrock Healthcare at Home Leans On Technology To Keep Patients Out Of The Hospital

Bedrock Healthcare at Home Leans On Technology To Keep Patients Out Of The Hospital

Reading Time: 2 minutes

As reported in Home Health Care News By Patrick Filbin | November 13, 2023

In any segment of health care, constant moving parts can cause a headache for both workers and patients. What makes matters even worse is when there is no solid communication between workers within a care team.

Andre Gomez, the executive vice president of Bedrock Healthcare at Home, said he learned that the hard way during his first job in home health care almost 20 years ago. “When I got into the real world — especially in home health — I found out that the doctor doesn’t talk to the pharmacist, the pharmacist doesn’t talk to the therapist, the therapist doesn’t talk to the social worker,” Gomez told Home Health Care News. “I found out very quickly that we have a very fragmented and disjointed health care system that has been detrimental to the patient.”

Out of that frustration, Bedrock Healthcare at Home was born.

A New Jersey-based home-based care company, Bedrock Healthcare at Home includes a patient care medical group and a patient care specialty group, and offers home health, private duty home care, therapy, population health and other services to about 3,000 clients per year.

“We’re playing a team sport,” Gomez said. “The physician is the gatekeeper, they’re the quarterback, but everyone has a say when it comes to the care continuum. We believe that the future of health care and medicine is in the hands of those that integrate technology and biology.”

Workforce and technology investments

Investment in technology has been one of Bedrock’s core principles. It’s also hoping to better care for patients as they become more sick and complex when discharged to home health or other settings. “Everyone in health care is a primary care provider,” Gomez said. “Our therapists, dietitians, they’re all primary care providers. But our clinicians focus on being chronic care managers, and we utilize technology to do that so that we are continuously plugged into the patient.”

The national average for readmission rates from 2021 to 2022 hovered around 33%. Bedrock had a 9% readmission rate in its clinical practice. When it started to implement more technology, that readmission rate fell to 2.1%, according to Gomez. “Meaning that our seniors are allowed to thrive at home — not be readmitted and bouncing back and forth from the hospital to home,” he said. “It’s a model that we’re very proud of. Because we are part of a larger conglomerate, we have the financial muscle now to take that product national.”

Another efficiency-driven change Bedrock has keyed in on is making sure frontline workers are only focused on care. “We’ve inherited the most frail and the most unbelievably complex patient in the history of our industry,” Gomez said. “Yet we continue to deal with bureaucracy and tons of red tape when it comes to being in health care. What we’ve done is re-engineered the practice to make sure that the management team and the admin team take all of the bureaucracy away from clinicians. Our clinicians only have to focus on doing one thing: seeing patients and enhancing the bedside approach, and that’s it.”

Bedrock leaders believe that has contributed positively to the company’s culture. “Technology will never replace the healing touch, but it can be complemented,” Gomez said. “It’s just one example of our mission statement. We’re trying to change the habits of yesterday by creating the new health care reality of tomorrow.”